Draft — this text is pending review by VD Enterprises and its legal advisor and is not yet in force.

Privacy Policy

What we collect, why, how long we keep it, and your rights. Last updated: 17 September 2026.

VD Enterprises (No. 102, Kudiyana Theru, Melapoovanur, Needamangalam, Kalacheri, Tiruvarur District, Tamil Nadu 612803, India) is the data fiduciary for personal data processed through Top Billing. This policy is written with the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000 in mind.

What we collect

Account data: name, email, password hash (managed by our authentication provider), billing profile (name, address, GSTIN if you provide one).
Usage data: per-request metadata — timestamps, model, token counts, cost, status, request id, API key id, client session identifiers sent by tools such as Claude Code. We do not store the text of your prompts or model outputs beyond what is needed to complete the request.
Payment data: order amounts, payment status and references from our payment partner (Cashfree). Card and bank details are entered on the payment partner's pages and never reach our servers.
Technical data: IP address, user agent and request logs for security, rate limiting and abuse prevention.

Why we process it

To provide and bill the Service (contract), to secure it and prevent fraud (legitimate interest), to meet tax and accounting obligations (legal obligation), and to send transactional notices such as low-balance warnings. Marketing email is sent only with your consent and can be withdrawn at any time.

Who receives it

Infrastructure providers hosting the Service, our authentication provider, our payment partner, our email provider, and the third-party model providers that generate responses (they receive the request content necessary to produce an answer, never your identity or payment details). Data may be processed outside India by these providers under contractual safeguards.

Retention

Billing, ledger and invoice records are kept for 8 years as required by Indian tax law. Request metadata is kept for 13 months. Security logs are kept for 90 days. After account deletion, personal data not required for these purposes is removed within 30 days.

Your rights

You can access and correct your data in the dashboard, export your usage, delete your account from Settings, and withdraw consent for optional processing. To exercise any right or raise a concern, write to support@topbilling.in. If you are not satisfied, you may approach our Grievance Officer (below) and thereafter the Data Protection Board of India.

Grievance Officer

Vasudev (Proprietor), grievance@topbilling.in. Grievances are acknowledged by email within 48 hours and resolved within 30 days.

Cookies

We use strictly necessary cookies for sign-in sessions and security. No advertising or cross-site tracking cookies are set.